Shipping Policy

Last updated: September 23, 2026

At Baetle, we want to make ordering simple and straightforward. This Shipping Policy explains how we process and ship orders placed through baetle.com.

Shipping Within the United States

We currently ship Baetle orders within the United States.

Standard U.S. Shipping: $9.99 (unless specified otherwise)

The applicable shipping charge is displayed during checkout before you complete your purchase.

Order Processing

Orders are typically processed within 1–2 business days after the order is placed.

Once your order has shipped, tracking information will be provided when available.

Delivery Times

Delivery times vary depending on your location and the carrier.

Any delivery timeframe which may be shown during checkout is an estimate and is not guaranteed. Delivery may take longer due to carrier delays, weather, holidays, high shipping volumes, or circumstances outside our control.

Shipping Address

Please make sure your shipping address is complete and accurate when placing your order.

If an order cannot be delivered because of an incorrect or incomplete address, additional shipping charges may apply if the order needs to be reshipped.

Lost, Delayed, or Damaged Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us at HouseofBaetle@gmail.com.

Please include your order number and, where applicable, photographs of the damaged product or packaging. We will work with you and the shipping carrier to investigate the issue and determine the appropriate resolution.

Order Tracking

When tracking information is available, it will be provided to you by email or through your order information.

Please note that tracking information may take some time to update after an order has shipped.

Questions About Your Order

If you have questions about shipping or your order, please contact:

TnH Ventures Ltd.
1648 4th Ave E
Vancouver, BC V5N 1J8
Canada

Email: HouseofBaetle@gmail.com